Managed Services Provider (MSP) Program Information for State of Ohio Subcontractors

Refer back to this page for up-to-date information regarding the Ohio MSP Program for IT Staff Augmentation.

The State of Ohio has selected Knowledge Services as its Managed Service Provider (MSP) for IT Staff Augmentation Services. The Knowledge Services MSP Program is referred to as 'OHMSP' and delivers solutions to help manage sourcing, tracking, reporting and invoicing of IT Staff Augmentation Services.

As part of our MSP solution, Knowledge Services utilizes the dotStaff™ system to optimize and manage the staff augmentation process. Through this platform, open competition assures subcontractor equality and fair access to business opportunities.

Information to Help you Succeed

Start Here

dotStaffTM Product Guides
Ohio Program Landscape
Operational Documents
Onboarding Forms + Instructions
dotStaffTM Product Guides

Vendor Guides

Information to help you review postings, submit a candidate,  view time, and more.


Resource Guides

Quick set up guide for resources to enter and manage their time in dotStaffTM.


dotStaffTM Support Center

Need more information? Check out our Support Center to find the answers to your questions.

Onboarding Forms + Instructions
  2. Resource Employment Status Validation Form
  3. Contract Worker Agreement

All forms to be completed by the contractor and the vendor. The forms should then be uploaded into the contractor’s profile in dotStaffTM following the steps below:  

  • Log into dotStaffTM  > Click on Records Mgt. > View Users
  • Search for User > Double Click on user > Click Professional tab
  • Click Edit > Scroll down to attachments > Click the Green + sign.
  • Click Browse to find document on computer > Select document > Click Upload > Click save

January 2021 Vendor Roundtable

Once a year, the State of Ohio MSP hosts a vendor roundtable. Click below to see the data that was presented to vendors during the January 2021 meeting.

Public Records Request

Need to see a State-issued document? Click below for information on how to submit a public records request with the State of Ohio.

Ohio MSP Staff Augmentation Services Contract

Click through to access the full contract #0A1148 for Ohio's MSP Staff Augmentation Services with Knowledge Services.

Why Work with an MSP?

Working with an MSP provides staffing vendors with greater opportunity for success.

  • Greater quantity of opportunities with clearly outlined requirements
  • Ability to maintain and cultivate new relationships with managers and agencies
  • Cash flow visibility, providing access to payment statuses
  • Business intelligence & reporting
  • Web-based requisition workflow for candidate submission, time entry, time approval & invoicing
  • Local, experienced Program Team providing single point of contact

Your Dedicated Ohio MSP Program Team

Julie Gerts
Program Account Manager
Shannon Dobbins
IT Program Specialist
Leslie Cosand
IT Program Specialist
Jamie Alford
IT Program Specialist
Nate Kresge
MSP Programs Director

Connect With Us

Our Ohio MSP Team is here to help. Please reach out to us with any questions you may have.